NHS eReferrals
Physiotherapy
Referring patients – there are several ways to refer to our services.
- Using the NHS e-Referral System
- Using e-Referral in SystmOne
- Using Remote Booking in SystmOne
On receipt of a referral the first consultation may be virtual or face to face. Virtual or remote consultations are 30 minutes in length and will be completed by one of our Musculoskeletal Physiotherapists. From this assessment, the Physiotherapist will be able to determine the likely cause of symptoms and work with your patient to create a management plan.
Carpal Tunnel Treatment and Surgery Services
Referring patients on the NHS e-Referral system:
Choose the following speciality – Orthopaedics
Choose the following clinic type – Hand and Wrist.
Our carpal Tunnel treatment and surgery service
The service enables GPs to refer patients in for initial assessment by a clinician who can diagnose and treat carpal tunnel syndrome in a conservative manner. If the symptoms are significant and surgery is required we deliver a consultant surgical service.
The service is offered at these locations within the Wakefield District:
- The Wakefield Hub, Providence Street, Wakefield
- The Normanton Hub, Queens Street, Normanton
- Sandal Castle Medical Centre, Wakefield
Working with Novus Health
We see and treat your patients as quickly as possible, from the moment they are referred to the conclusion of any post-operative care.
A clinical member of staff will be on hand at all times to answer any questions your patients may have and they will be taken through their treatment process in detail, with full information about expected outcomes, follow-up and aftercare. The majority of our consultants work at a local NHS Trust and are based locally to the hospital.
We are committed to helping GPs and their patients make informed healthcare choices by demonstrating the quality of care we provide. We publish performance information for each service as part of our programme to improve our already high standards of clinical quality and safety. For more information on our performance please visit our corporate page.
We understand that it is vital to keep you informed of your patients’ progress – including post-operative management. We will send you a detailed discharge letter on the day of discharge, a copy of which is given to the patient to present if attending your practice immediately after discharge. They will also have a comprehensive plan for their recovery, follow-up and aftercare.
Your patients are welcome to phone Novus Health at any time if they have concerns after they have returned home. In the unlikely event a patient experiences complications after their operation, you can refer back to the consultant at Novus Health for review and further management if required.
Novus Health has extensive experience of NHS patient assessment for elective surgery and all patients will have an individual risk assessment, taking into account clinical and social factors, such as support at home, to determine their suitability for treatment. Patients will only be excluded if the procedure required is outside the scope of the facility or if the patient’s condition or co-morbidities are considered to pose too high a risk. The full list of exclusions is reflected under the directory of services in the Referral system.
For more information on NHS services at Novus Health call us on 01924 898 784 or email our CEO luke.streeting@novushealth.co.uk.
