Initial Assessment

Once you have entered the service, our team of expert clinicians will review your referral information and place you on a waiting list for an appointment.

This process takes on average only 2 days, preventing long waits and getting you started on your treatment journey as quickly as possible.

You will be offered and initial assessment, depending on the outcome of the clinical triage this may be conducted face to face in one of our clinic locations or remotely via telephone.

During this 30-minute consultation, the clinician will gather all the information regarding your current symptoms, past medical history including any previous investigations and treatment and your expectations with Physiotherapy.

Based on this information, they will discuss the treatment options available to you and together you will create a management plan which will include the identification of the most appropriate clinical pathway within our service.

Our clinical pathways include one to one gym-based rehabilitation, clinical reviews, group exercise programmes, shockwave therapy, pain wellness programme and remote support.

By staying committed to your exercises and following the guidance provided, you’ll be taking an active role in your recovery and moving towards our goal of Get Better, Stay Better.